Every day, pets are brought to our hospitals in this state of confusion and fear and we expect them to remain calm and cooperate for procedures. We poke them and prod them and carelessly flop them into various positions when they have no clue what we want. This type of treatment can make pet’s worse with each visit. In other words by treating pets in this manner we may be sending them home behaviorally worse or with a virtual behavioral “broken leg.” This article provides 6 tips that petcare professionals can implement immediately in order to improve our handling and treatment of pets and to create a pet-friendly atmosphere. By following these tips hospitals will become more efficient and have happier pets and satisfied clients.