What is the Low Stress Handling University?

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by Sarah Flowers, University Program Manager

Recently you hosted an interview with CattleDog Publishing’s University Program Manager, Sarah Flowers, about what the Low Stress Handling University is and what it offers for its students. With your permission, we are including that interview here for our reader’s enjoyment.

YOU:

Hi Sarah, thank you for speaking with us. Maybe you could start off by telling us a little bit about what the Low Stress Handling University is and what you do as the University Program Manager.

SARAH:

It’s an honor to speak with you about this program. The Low Stress Handling University is a service of CattleDog Publishing. It isn’t a brick-and-mortar school in the traditional sense, nor does it grant the traditional bachelor, masters, or Ph.D. degrees. What it does offer, is a series of courses which teach students about animal behavior and low stress animal handling, and how these two topics can be combined to train both animals and their human handlers in how to better cooperate with each other.

As the University Program Manager, it is my responsibility to oversee the development and design of courses within the University. While creating courses for the University is a lot of fun, it is only a portion of what I actually do. Since CattleDog Publishing is such a small company, there are only five of us on staff, I luckily get to have my hands in every aspect of supporting the University. Not only do I handle the design and development of courses and resources, I am also the enrollment specialist, the University information representative, and the support technician. Basically, I handle it all. Every day, I get to speak with our clients about how to enroll in the courses, what discounts we have available, what courses are right for the clients needs, and about technical problems that may hinder a student’s engagement with or progress through their program of study.

But the great part is, I don’t have to do all of this on my own. I work very closely with my fellow staff to accomplish everything that needs to be done to make sure that the Low Stress Handling University is a success, and I couldn’t do this without them. These include:

YOU:

We’ve heard that students can earn Continuing Education (CE) credits for taking your courses. How many credits can students earn and who are these courses certified through.

SARAH:

Yes, this is absolutely true.

All of the courses offered through the Low Stress Handling University have been certified by RACE, IAABC, CCPDT, and CBCC. Curriculums such as the Low Stress Handling Silver Certification program (20 CE units) are just compilations of our currently offered 14 individual courses and a student does not earn additional credits by taking a curriculum versus an individual course. Curriculum CE units are an earned total number of credits based on the number of CE credits for each course/module within a Curriculum. For example, the Low Stress Handling Silver Certification program is a compilation of the first 10 courses in the list below (Recognizing Brewing Fear through Canine Lab 4) and derives its 20 CE units from the number of credits that are applicable to each of those 10 courses.

  • Recognizing Brewing Fear and Aggression in Dogs and Cats (2 CE units)
  • Rapid Reversal of Fear and Aggression in Dogs and Cats (2 CE units)
  • Low Stress Handling® and Restraint of Difficult Dogs and Cats (2 CE units)
  • What Giraffes, Dogs, and Chickens Have in Common: Training Techniques the Work for All Creatures (2 CE units)
  • Feline Lab: Towel Wrap Techniques for Handling Cats with Skill and Ease (1.5 CE units)
  • Kitty Kindergarten: Creating the New Improved Cat Through Early Socialization (2 CE units)
  • Canine Lab 1: Essential Exercises for Moving Dogs from Place to Place (2 CE units)
  • Canine Lab 2: Handling and Restraining Medium-sized and Large Dogs with Skill and Ease (1 CE units)
  • Canine Lab 3: Handling and Restraining Small and Medium-sized Dogs with Skill and Ease (2.5 CE units)
  • Canine Lab 4: Desensitization and Counterconditioning: Teaching Dogs to Willingly Accept Medical Procedures (3 CE units)
  • Creating the Perfect Puppy in 7 Days: How to Start Off Right and Stay on Track (2 CE units)
  • From Missle Guiding Pigeons to Spy Dogs: How to Use Applied Behavior Analysis to Drive Huge Improvements in Your Training (2 CE units)
  • Skills for Handling your Reactive or Hyperactive Dog – Part 1: Essential Exercises (2 CE units)
  • Skills for Handling your Reactive or Hyperactive Dog – Part 2: The Next Steps for a Pleasant Walk (2 CE units)
YOU:

Is there any way for potential students to read more about each of the courses that you mentioned?

SARAH:

Of course! There are actually two places to find this information.

The first way to find more information about our courses is to visit our information and enrollment website at https://lowstresshandling.com. At the bottom of the page is a rotating list of available courses and by clicking on any of them, visitors will be taken to a page about that course. Alternatively, at the top of the page there is a series of links, the first of which reads “Low Stress Handling.” By hovering the pointer over this link, a drop-down menu will appear, and in this menu the user will find an option for the Frequently Asked Questions (FAQ) section of the site. On the FAQ page, under the category heading of “Finding and Accessing Course,” visitors to the site will find a list of courses and descriptions of them.

The second option for learning more about our courses is to visit the Low Stress Handling University course catalog. From the login page, visitors to the site may click on the Start Browsing button. Here, each of the courses are broken down into different categories for how they are presented to the student: Curriculums; DVD Continuing Education (No Online Video Content); Individual Courses (with online video content); Low Stress Handling Silver Certification; and the Low Stress Handling, Restraint and Behavior Modification of Dogs & Cats e-book. Under each of these categories is a listing of the courses contained therein and by clicking on the small down arrow to the left of each course title, a description of that course is displayed. This same course catalog can also be found from within the Low Stress Handling University after the student has logged in.

YOU:

I’m guessing that all of the prices that are listed are prices per individual. Do you offer any discounts?

SARAH:

Low Stress Handling Silver Certification (currently the only course to offer discounts)

  • For Individuals: $330 (US)
  • Discount Tier 1 (4 – 14 individuals): $305.00 (US)
  • Discount Tier 2 (15 – 19 individuals): $280.50 (US)
  • Discount Tier 3 (20 – 44 individuals): $264.00 (US)
  • Discount Tier 4 (45+ individuals): $247.50 (US)
  • Current Students & Faculty (must be verified)
    • (1 – 24 individuals): 25% discount = $247.50 (US)
    • (25 – 45 individuals): 35% discount = $214.50 (US)
    • (46 – 99 individuals): 45% discount = $181.50 (US)
    • (100+ individuals): 50% discount = $165.00 (US)

Individual Courses (with online video content)

  • Canine Lab 1: Essential Exercises for Moving Dogs from Place to Place
    • $60 / individual
  • Canine Lab 2: Handling and Restraining Medium-sized and Large Dogs with Skill and Ease
    • $30 / individual
  • Canine Lab 3: Handling and Restraining Small and Medium-sized Dogs with Skill and Ease
    • $75 / individual
  • Canine Lab 4: Desensitization and Counterconditioning: Teaching Dogs to Willingly Accept Medical Procedures
    • $90 / individual
  • Creating the Perfect Puppy in 7 Days: How to Start Off Right and Stay on Track
    • $40 / individual
  • Feline Lab: Towel Wrap Techniques for Handling Cats with Skill and Ease
    • $45 / individual
  • From Missile-Guiding Pigeons to Spy Dogs: How to Use Applied Behavior Analysis to Drive Huge Improvements in Your Training
    • $40 / individual
  • Kitty Kindergarten: Creating the New Improved Cat Through Early Socialization
    • $75 / individual
  • Low Stress Handling and Restraint of Difficult Dogs and Cats
    • $60 / individual
  • Rapid Reversal of Fear and Aggression in Dogs and Cats
    • $60 / individual
  • Recognizing Brewing Fear and Aggression in Dogs and Cats
    • $60 / individual
  • Skills for Handling Your Reactive or Hyperactive Dog – Part 1: Essential Exercises
    • $40 / individual
  • Skills for Handling Your Reactive or Hyperactive Dogs – Part 2: The Next Steps for a Pleasant Walk
    • $40 / individual
  • What Giraffes, Dogs, and Chickens Have in Common – Training Techniques that Work for All Creatures
    • $60 / individual

DVD Continuing Education (no online video content)

  • Canine Lab 1: Essential Exercises for Moving Dogs from Place to Place
    • $40 / individual
  • Canine Lab 2: Handling and Restraining Medium-sized and Large Dogs with Skill and Ease
    • $20 / individual
  • Canine Lab 3: Handling and Restraining Small and Medium-sized Dogs with Skill and Ease
    • $50 / individual
  • Canine Lab 4: Desensitization and Counterconditioning: Teaching Dogs to Willingly Accept Medical Procedures
    • $60 / individual
  • Creating the Perfect Puppy in 7 Days: How to Start Off Right and Stay on Track
    • $40 / individual
  • Feline Lab: Towel Wrap Techniques for Handling Cats with Skill and Ease
    • $30 / individual
  • From Missile-Guiding Pigeons to Spy Dogs: How to Use Applied Behavior Analysis to Drive Huge Improvements in Your Training
    • $40 / individual
  • Kitty Kindergarten: Creating the New Improved Cat Through Early Socialization
    • $40 / individual
  • Low Stress Handling and Restraint of Difficult Dogs and Cats
    • $40 / individual
  • Rapid Reversal of Fear and Aggression in Dogs and Cats
    • $40 / individual
  • Recognizing Brewing Fear and Aggression in Dogs and Cats
    • $40 / individual
  • Skills for Handling Your Reactive or Hyperactive Dog – Part 1: Essential Exercises
    • $40 / individual
  • Skills for Handling Your Reactive or Hyperactive Dogs – Part 2: The Next Steps for a Pleasant Walk
    • $40 / individual
  • What Giraffes, Dogs, and Chickens Have in Common – Training Techniques that Work for All Creatures
    • $40 / individual

Curriculums (courses packaged together)

  • Creating a Pet-Friendly Hospital, Animal Shelter, or Petcare Business
    • $150 / individual
    • Includes the following courses:
      • Low Stress Handling and Restraint of Difficult Dogs and Cats
      • Rapid Reversal of Fear and Aggression in Dogs and Cats
      • Recognizing Brewing Fear and Aggression in Dogs and Cats
  • Pet Dogs, Problem Dogs, High Performance Dogs: How Science Can Take Your Training to a New Level
    • $80 / individual
    • Includes the following courses:
      • What Giraffes, Dogs, and Chickens Have in Common – Training Techniques that Work for All Creatures
      • From Missile-Guiding Pigeons to Spy Dogs: How to Use Applied Behavior Analysis to Drive Huge Improvements in Your Training
  • Skills for Handling Your Reactive or Hyperactive Dog: A Workshop for Developing Focus and Impulse Control
    • $60 / individual
    • Includes the following courses:
      • Skills for Handling Your Reactive or Hyperactive Dog – Part 1: Essential Exercises
      • Skills for Handling Your Reactive or Hyperactive Dogs – Part 2: The Next Steps for a Pleasant Walk
  • The Master Class Collection
    • $199 / individual
    • Includes the following courses:
      • Canine Lab 1: Essential Exercises for Moving Dogs from Place to Place
      • Canine Lab 2: Handling and Restraining Medium-sized and Large Dogs with Skill and Ease
      • Canine Lab 3: Handling and Restraining Small and Medium-sized Dogs with Skill and Ease
      • Canine Lab 4: Desensitization and Counterconditioning: Teaching Dogs to Willingly Accept Medical Procedures

Low Stress Handling, Restraint and Behavior Modification of Dogs & Cats (e-book w/ companion videos from DVD)

  • $79.95 / individual
YOU:

Aside from the purchased courses themselves, are there any other resources available to students?

SARAH:

Aside from all of the courses, we have just recently added an e-book version of Dr. Sophia Yin’s international bestselling textbook Low Stress Handling, Restraint and Behavior Modification of Dogs & Cats and all of the associated videos that were previously only available on the textbook’s companion DVD. This e-book is only be available through the University, but it may be accessed from any electronic device that is connected to the internet. Currently, this is the only e-book that is available through the University, but we do have plans to add other titles by Dr. Sophia Yin in the future.

On the main student dashboard, under the Resources tab, there are numerous posters, flyers, and handouts which may be downloaded, printed, and distributed freely. Translations of some of these may be available in the future.

And for those who have graduated from the Low Stress Handling Silver Certification program, we have even more goodies. Graduates of the Silver Certification program are automatically enrolled in a graduates version of the Certification program which grants them unlimited access to all of the videos and resources of the Silver Certification program, but without the requirement of filling out discussion questions, or answering quizzes and final exams. Although I do highly recommend working through all of the discussion questions and practice exercises found in the Low Stress Handling Certification Workbook (located in module 1 of both the Silver Certification and Graduates versions of the course) as they are a great way to reinforce the tools and techniques that are learned over the course of the program. Currently the Low Stress Handling Silver Certification program is the only course that includes a graduates program, but in the coming months we will be adding graduates courses to all of our course offerings.

Also within the University, graduates of every course, curriculum, and certification program can also access a copy of their full transcript which lists all of the courses taken and the CE credits that were earned by taking those courses. Graduates may also download a high-quality frameable copy of their Certificate of Completion.

Many of our past graduates are aware of the list of certified individuals and organizations that we used to maintain on our main website (https://drsophiayin.com). Unfortunately, this list was very poorly maintained for quite a while and then because of numerous problems with the website itself, the maintaining of this list got pushed aside with only a fraction of our graduates actually being listed. We are currently undergoing a major re-design of our entire website, and once that is complete, we will be uploading a list of all of our current graduates and will then take an active role in ensuring that the list is regularly maintained. We are hoping to put this list back into active status in early 2018.

YOU:

We’ve heard through the grapevine that there is eventually going to be a Gold and Instructor Level to the Low Stress Handling Certification program. Is this still a program that CattleDog Publishing is going to produce?

LSH CertifiedSARAH:

I’m so glad you asked. After Dr. Yin passed away back in 2014, the development of any new products and services got put on hold for quite a while. But I am very happy to report that as of October 2017 we have started researching and developing the first of several new courses which will eventually become part of both the Gold and Instructor levels of the Low Stress Handling Certification program. We are hoping for an early 2018 release of the first of these course and will release the rest of them as fast as we can produce them. This won’t be a fast process as there will need to be a lot of new research, video production, and product development that will go into each new course, but luckily, we have a lot of wonderful research and notes that Dr. Yin had produced that we will be able to utilize and reference.

YOU:

Wow! It’s so exciting to hear that Gold and Instructor levels of Certification are finally happening. When Gold and Instructor levels of Certification are finally release, will they be available to everyone?

SARAH:

In response to your first question, I said that the Low Stress Handling University didn’t offer traditional degrees. While we don’t offer the traditional degrees, our three levels of certification kind of act like those degrees. The Silver Level would be the bachelor degree, the Gold Level would be the masters, and the Instructor Level would be the Ph.D. Essentially, what this means is that each level of Certification must be earned before proceeding on to the next higher level of Certification.

YOU:

As the University Program Manager, how do people contact you if they have any questions about or problems with the Low Stress Handling University or any of its offerings?

SARAH:

If any has any questions about the Low Stress Handling University or its courses and resources, my first suggestion is to review the FAQs I mentioned earlier as they may answer a lot of those questions. This FAQ is available both on our informational website (https://lowstresshandling.com) and within the Low Stress Handling University itself (https://university.lowstresshandling.com).

If their question cannot be answered by any of the available FAQ entries or if they are having a problem with the University or their program of study, then I definitely recommend getting in touch with me, or whomever may eventually replace me, by sending an email to support@lowstresshandling.com.

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